piskenya

Delivery Capacity:

Pioneer Interactive Solutions (PIS KENYA) was established in the year 2008, by a team of highly motivated, experienced IT professionals and Management Gurus . The motive was to provide fair, standard, cost effective solutions and IT Enabled Services to individuals ,enterprises, companies, and firms looking for outsourcing their Core Business and Back Office Operations.
Needless to say, today outsourcing has emerged as major backbone for many multinational concerns and small to medium scale enterprises, who want to concentrate mainly on to their business goals and achievements, leaving off rest of their operations to IT service providers. This approach has created enormous opportunities for both the parties (Service buyers and Service providers). Considering this opportunity Unik has come up with an aim to provide fair IT Enabled Services to outsourcing concerns

Our Mission:

Create value by offering superior quality products and services in ICT industry through end-to-end business process outsourcing and affiliate consultancy through innovative application of relevant technology.

Our Vision:

To be the enabler to achieving significant business gains through efficient operations in Kenya ICT industry

Quality Policy:
• We are committed to provide mutual ICT & BPO services, enabling significant business gains to our clients.
• Our services shall focus on adding value to the clients operations by innovative application of relevant technology.
• Through continual improvement in the systems and processes, and by providing enriched work environment, we shall strive to become the best in the industry.

Quality Objectives:

• Maximize the scope for the existing services and identify new services.
• Improve the costumer satisfaction level.
• Improve the Thematic Apperception Test (TAT), Productivity and accuracy.
• Reduce the cost per transaction.
• Achieve 30% growth.
• Use technology as enabler for work process improvement.
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Product Line:

• Internet Sevices
• Networking (WAN & LAN) support
• Business Process Outsourcing (BPO)
• Telnet
• Training
• Website Design Developments
• E-mails Marketing
• Graphics Designs
• Data Entry
• Data Conversion
• Form Filling
• Consultancy……

Technologies used:

Unlimited ADSL internet Acess
Mobile and Land line telephones
Intensivly Trained Personell
Technology savvy operators

Prices depends on projects assigned and may vary from time to time meaning they are subject to negotiations.
Payments terms are on line and unlesswhere applicable are usually due upon delivery and will have atrracted a deposit to gurantee a Working Capital for projects that are too involving from the start