Nearshore Offshore BPO Service Provider
• Order Management: Serving your customers from start (end – to – end), order fulfillment support, moves, additions, changes, data capture, along with upgrade services to generate more revenue.
• Customer Care: Respond to general customer inquiries or provide assistance, account/order management and maintenance and with much more.
• Collections: Complete collection lifecycle support with back office and data management service. ……….
• Prospecting and Sales: Up selling/cross selling, consultative and paid service sales, and full cycle telemarketing.
• Technical Support: World class assistance to help customers use your products, support through email, and self-service channels.
• Retention and Loyalty: Compete to retain or win back customers - with incentives, service reminders, care/ loyalty programs and events.
At FullGram the possibilities are endless, let’s work together.
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