AICOM Solutions

AICOM Solutions Corp. is consistently recognized in Top the 100 Global Outsourcing Services Companies cited for “Leadership, Innovation, and Outstanding Performance.” (CMP Media Global Survey) It is our business to provide outsourced solutions and services that help our customers reduce costs, achieve variable cost structure, accelerate time-to-market, and focus on core business.

What we exactly want is for our clients to maximize their competitive edge through our BPO services:

- Customer care support and management
- Telemarketing / lead generation
- Back office shared services processing (HR/financials)

AICOM Solutions subscribes to ISO9000 and CMMI processes. Our customers are Fortune 500 companies supported by teams of dedicated professionals in development and support centers in US, Canada, and offshore locations in India and the Philippines.

Business Outsourcing:
• Custom application development and maintenance
• Clear Advantage™ outsourcing services
• Measured and monitored service level commitments
• Fixed pricing with clear definitive scope and delivery requirements

Telemarketing / Lead Generation
o Campaign design and call script development
o On-going or project-based campaigns
o Campaign by geography / industry / function role specific

Customer Contact Support and Management
o Inbound / outbound customer contact management
o Customer care support
o Optional CRM entry / integration
o Reports management

Back Office Support
o HR support and administrative services
o Accounting/finance support and administrative services
o Outsource staffing services
o Reports management

Negotiable and adaptable to the budget. Rest assured that there are no hidden costs. Primarily, we are a low-cost outsourcing provider.

Payment Terms: 30% d/p, 40% on approved pilot, 40% completed project.
Turn-around time based on submitted project proposal.
Specific agreement on per-project basis.